Karriem Shakoor, MBA

Chief Information Officer

As CIO, Karriem Shakoor holds responsibility for strategy, development, and management of the company’s technology and information assets, including enterprise architecture, JSSA applications, data/analytics, systems development, and technology operations.

Mr. Shakoor has more than 23 years of IT management experience in a variety of industries. Before joining JSSA, he was SVP, CIO for UL Solutions, a product safety company, where he led their global information technology function.  Prior to UL, he was VP, Information Technology for Ameriprise Financial with responsibilities for IT for their property & casualty insurance division.  Before joining Ameriprise, he was CTO of Blue Cross Blue Shield of MI.  Mr. Shakoor has held positions of increasing responsibility at Electronic Data Systems, Sprint E-Solutions, and Arvin Meritor.

Mr. Shakoor holds a Bachelor of Science in Business Information Technology and a Master of Business Administration from Walsh College in Troy, MI.  He is a member of the National Black MBA Association, Information Technology Senior Management Forum (ITSMF), Black Data Processors of America, and Kappa Alpha Psi Fraternity Inc.  Mr. Shakoor was recognized in 2009 as a Crain’s Detroit 40-Under-40 leader, in 2010 as a Michigan Chronicle FP30 rising leader in Detroit, in 2012 as a Top100 Under 50 emerging leader by DiversityMBA Inc, in 2019 as a Business Leaders of Color by Chicago United and in 2022 with an ORBIE Award as a top CIO in Chicago.